I help leaders and organisations make sense of complexity, pressure and change — with calm, clarity and confidence.

I work with leaders who are navigating uncertainty, difficult decisions and systems where old ways of working no longer serve them.

Drawing on behavioural science and organisation development, I create the conditions for clear thinking, honest conversation and effective leadership.

I help organisations harness their collective intelligence so people can work well together and make progress where it matters most.

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Appreciating what works — and gently addressing what gets in the way.

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Helping leaders, managers and teams think clearly and do their best work.

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Strengthening wellbeing, resilience and confidence under pressure.

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Harnessing collective intelligence to navigate complexity together.

What I do

I work alongside leaders and teams to build the clarity, confidence and resilience they need to navigate change — so progress continues long after my involvement ends. I also offer supervision for experienced organisation development practitioners working in complex, pressured systems.

Organisation Development

Organisation development is about strengthening the health of the whole system — how people think, relate, decide and work together — especially in times of pressure, uncertainty or change.

  • Getting beneath the surface of complex, “knotty” organisational challenges
  • Building shared understanding, common purpose and the conditions for honest dialogue
  • Helping organisations adapt intelligently — without constant disruption or restructuring

Leadership Development

In complex and uncertain environments, leadership is less about control and more about clarity, judgement and relational skill.

  • Developing the practical and relational skills leaders need to think clearly and lead well under pressure
  • Supporting leaders to navigate challenge, uncertainty and change with confidence and humanity
  • Helping leadership teams work together to address complex, emotionally charged or stuck issues

Resilience Building

The ability to stay grounded, thoughtful and humane in the face of ambiguity is at the heart of healthy leadership and productive organisations.

  • Building individual and collective resilience in demanding environments
  • Strengthening wellbeing, confidence and sustainable ways of working
  • Supporting people through change with care, clarity and attention to human impact

My Approach

Spark

Connect voices across the system. Build shared understanding and common purpose. Create the conditions for honest conversation and movement.

Shape

Make sense of complexity together. Work through knotty challenges, test new ways of working and strengthen what proves effective.

Scale

Embed learning and build capability. Adapt insight to context so progress can be sustained without reliance on external support.

tracybutterworth

“A trusted thinking partner for leaders navigating complexity.”

About me

I’m Tracy Butterworth, an Organisation Development consultant working with leaders and teams on leadership, behaviour and organisational systems. I support people navigating pressure, uncertainty and change — helping them find clarity, confidence and ways forward that are both human and effective.

Leadership today can be pressured and lonely. Decisions carry real consequences, systems don’t always behave as expected, and clear answers are rarely available. I work alongside leaders and teams in these moments, bringing calm, relational sensemaking to situations that feel stuck or emotionally charged, and creating the conditions for clear thinking, honest conversation and thoughtful action.

Clients often tell me that what I bring is an ability to help people develop their organisations from within — building insight, capability and confidence so that change is owned by those involved and lasts beyond any single intervention. They describe working with me as calm, steadying and clarifying, helping them think clearly, talk honestly and move forward with confidence.

I am qualified with the NTL Institute of Applied Behavioural Science and a graduate of the Chartered Institute of Personnel and Development. I am also the author of Wisdom at Work: Lessons on Innovation for Leaders, Managers and Teams.

Wisdom at Work: Lessons on Innovation for Leaders, Managers and Teams

Buy on Amazon

‘Tracy Butterworth’s work has enhanced our leadership capability and created sustainable solutions that will outlive her time with us.’ Peter Stewart, NHS.

‘Tracy helped us to launch a series of wellbeing projects, facilitating our HR Group to create their own toolkit and saving over £1m in productivity.’ Anne Copeland, ex Director of HR, Central Government

‘Tracy Butterworth helped us design our local decision-making model and provided expert facilitation to our clinical evaluation panels.” Louise Mitchell, NHS.

‘Tracy designed and facilitated simulations on our new operating model that placed our team and suppliers in the “eye of the storm”, kick starting progress, enhancing relationships and boosting collaboration.’ Teresa St Catherine, Legal & General

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Clients

Centre for Disaster ProtectionTees, Esk & Wear Valley NHS Foundation TrustLegal & GeneralCitizens AdviceCabinet OfficeBBC TVISG ConstructionThreeNorthamptonshire Healthcare NHS Foundation TrustHillingdon Hospitals NHS Foundation TrustDepartment of EducationBarnet GP FederationSlough Borough CouncilStoryhouseShelterNHS EnglandEssex County Council

Led organisational capability review to strengthen effectiveness and readiness for change.

Led service improvement to strengthen collaboration and effectiveness in forensic services.

Enabled leaders to test and shape a new operating model under pressure.

Co-designed a new structure to support leadership clarity and service delivery.

Supported senior leaders through large-scale Civil Service HR reform.

Helped leaders navigate complex organisational separation and change.

Led wellbeing and resilience work in a demanding construction environment.

Supported senior leaders to navigate organisational change and transition.

Worked with leaders to strengthen wellbeing, resilience and performance.

Partnered with leaders to shape organisational development during change.

Supported senior leaders through large-scale Civil Service HR reform.

Facilitated board development across health, social care and patient groups.

Supported leaders to think differently about serving residents and communities.

Worked with senior leaders to grow a complex, creative cultural organisation.

Supported leaders and teams through a no-loss four-day week trial.

Worked with national leaders on sensemaking in complex health systems.

Supported corporate leaders through whole-council transformation and change.

email: tracy@tracybutterworth.co.uk

phone: 07801 418795

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